Scheduled care and upkeep of your kitchen equipment, appliances, and systems — designed to prevent unexpected damage and downtime. Our preventive maintenance covers the full process, from equipment status monitoring and inspection to cleaning and timely replacement of worn parts, ensuring your equipment remains in peak condition and ready for use at all times.

• Easy job tracking through our system

• Accurate diagnosis and precise problem-solving

• No worries about abandoned jobs

• Quality workmanship with attention to every detail

• Our technicians are fully trained to industry standards, professionally vetted with background checks, and committed to honesty and integrity — both with clients and on the job

• "Fix it before it breaks — not after!" Annual PM Service

• Catch and fix minor issues before they become major problems

• Extend the lifespan of your equipment

• Ensure your equipment operates at peak performance

• Reduce repair costs

• Nationwide coverage — serving customers across every area of the country

Yes — inspection and fault diagnosis are completely free. The technician comes, inspects the appliance, and identifies the issue. We tell you the repair cost, and if you agree we start the work. If you decline, the technician leaves with no inspection fee. (For some remote areas, a small travel fee may apply — the technician will explain it before traveling.)

We will send expert technicians to inspect your industrial kitchen equipment. They will arrive within 24 hours in the Bangkok metropolitan area and surrounding provinces, and within 1-2 days for other provinces.

Our customer service hotline at +6682-459-4191 or +6696-652-9555 is available 24 hours a day, 7 days a week. Field technicians are available from morning till evening, and we also have a dedicated emergency team for urgent cases and technical issues, available 24/7.

Most likely, our technicians are trained on over 60 global and local brands, from popular brands like Minor. If your brand isn't on our list, please call us and we'll let you know if we can assist you.

We offer two transparent options: imported original parts (highest quality, higher cost) or high-quality compatible alternatives (more affordable). The technician explains the difference and consults with you before deciding — the choice is yours.

Yes, we provide a written warranty ranging from 3 months to 1 year for all repairs, depending on the problem and parts used. The warranty covers repairs and parts we install. If the appliance breaks down again with the same problem within the warranty period, we will repair it free of charge.

Yes — we issue an official tax invoice in Master Kitchen Co., Ltd. name detailing the service type, parts used, cost, and warranty period. Essential for commercial clients and available for individuals as well.